Our Services
Problem Resolution
ITA's problem resolution services entail responding to equipment or software failures in a timely manner. When equipment or software malfunctions, ITA technicians are available for telephone support or on-site direct remedial action. Various levels of support (including emergency on-call) are available and can be tailored to your specific requirements. Various formats of Help Desk support are available.
Preventive Maintenance
ITA's preventive maintenance services reduce overall downtime by detecting imminent problems and taking corrective measures before failure occurs. Automatic monitoring and regularly scheduled checks ensure that equipment is operating properly, software updates and patches are current, and anti-virus and adware/spyware profiles are up-to-date. Preventive maintenance services provide a pro-active approach to keeping IT components operating at optimum.
Data Backup Solutions
Data Backup Solutions are part of ITA's preventive maintenance services. Secure backup procedures are designed to your unique requirements.
Web Site Development
ITA's web site development services include a full range of services from initial design through deployment and maintenance. ITA can assist you in domain name registration, web site hosting, and content maintenance. ITA-developed web sites can be used for information dissemination (newsletters, descriptions of your facilities and services, activities and events), information inquiry via E-Mail, forms for volunteer interest, employment applications, association membership. Construction projects or other activity settings can be monitored at your web site via web cam.
Network Services
ITA's network services include initial network design tailored to your current and prospective growth needs, and network administration and maintenance. network cabling and infrastructure installation and maintenance services are also available.Staff Augmentation / Training
ITA can augment your existing IT staff by providing technicians on site for one-time or intermediate time spans. ITA can also provide IT training workshops to fill particular initial or recurrent training requirements. Introductory and intermediate training is offered in:
- Personal Computer and Windows Fundamentals
- MS Word
- MS Excel
- MS Access
- MS PowerPoint
- MS Publisher
- MS FrontPage
Training schedules and formats are flexible to suit your requirements. Training workshop participants receive framed certificates of completion.
Custom Software Development
ITA's custom software development services include functional requirements definition and solution prototyping for you to review and verify before fully committing to final production development of designed software.
To view samples of our custom software, please visit the custom software section.